Building a loyal customer base needs robust back-end operations and a system that helps build strong customer loyalty. Customer satisfaction is closely linked to fulfilling their orders on time. eCommerce solutions link back-end systems across websites, physical stores and geographies, enabling companies to deliver their best to their customers. This makes eCommerce an essential aspect of running a customer-centric business beyond the common usage of online sales.
SuiteCommerce unifies every step of a multi-channel, multi-location business – from eCommerce, to order management to marketing. Online businesses, like all other businesses, need additional software to manage back end functions such as accounting, order management, inventory management, and customer service. Piecing together different software solutions to create a complete eCommerce business platform is complicated, requires frequent maintenance and rarely functions efficiently.
SINGLE, UNIFIED PLATFORM
Eliminate integrations between separate systems with natively unified ecommerce, accounting, POS, inventory and order management, marketing, merchandising, customer service and financials on a cloud-based platform.
Deliver consistent and personalized cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across all touch points and channels.
SUPPORT UNLIMITED EXPANSION
Quickly deploy sites for multiple business models, channels, brands, countries, currencies and languages all on the same platform.